Help to apply for a visa
We can help you apply for a visa by:
- explaining which visa options are available to you
- recommending the best visa option for you
- preparing documents for your visa application
- contacting the Department of Home Affairs to discuss your case
- preparing and submitting a visa application for you
- representing you in, or preparing for, matters before a review tribunal in relation to a visa matter.
We know how to prepare and submit a visa application for the best chance of success. Our work can make it easier and faster for the Department to assess your application.
Benefits of using us
We must:
- keep your money in a statutory trust account until we provide our services
- keep proper client records for 7 years
- tell you about your visa outcome as soon as possible
- keep their immigration knowledge up to date
- charge fees that are fair for the work we do.
Limits on help we can give you
We cannot help you get a visa if you do not:
- meet the visa requirements
- give us all the information they need for your visa application.
We cannot:
- keep working with you if we discover we have a conflict of interest
- hold money you have paid us in advance if we stop working for you. However, any work completed prior to the termination of the contract is required to be paid if your contract says so.
We do not guarantee the Department of Home Affairs will:
- process your visa application faster or
- grant you a visa.
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